Work with us for a global IT company as a multilingual Customer Services Specialist support on chat in the international team of proctors and provide technical assistance with exams for programmers.
☑ Do you speak and write in English at least on a level C1 and also Dutch, Polish, German or Italian, at least at a communicative level?
☑ Can you work in 8 hour shifts according to the schedule?
☑ Can you attend the training center in Brno for the first 4 weeks and then work remotely?
☑ Are you excellent at multitasking and do you have a technical background?
If so, we might be looking for you!
Your main responsibility will be to supervise up to 8 ongoing online exams at the same time and communicate with participants via chat = multitasking and stress resilience is something you can't do this job without.
On this position you also will:
- Validate the identity of candidates
- Ensure the timely start and completion of each individual exam session
- Monitor candidates with vigilance, and intervene in the event of protocol variances
- Provide technical assistance to exam participants via chat
- Follow communication of procedures, guidelines, and policies
...
Start: from MAY 2023
Contract: part-time
(temporary staff via our agency)
Training: 4 weeks onsite in Brno, than work remote
If you're interested, please contact us via form and send your CV!
WE'RE LOOKING FOR HEARING FROM YOU!
☑ Excellent English (written and verbal communication skills at least on the level C1)
☑ Second foreign language as Dutch, Polish, German or Italian, at least at a communicative level
☑ Possibility to work in all 8 hour shifts according to the schedule from 7:30, 8:00, 10:00, 13:00 (shifts are assigned, no option to choose)
☑ valid document: permanent residence, student visa or a blue card (NOT EMPLOYEE CARD)
☑ Possibility to attend the training centre in Brno for the first 4 weeks
☑ Technical troubleshooting skills
☑ Background for working from home
☑ Multi-tasking skills
☑ Responsibility and caring
☑ A team player and a professional approach to work
Brno
