Position: Senior CUSTOMER CLAIMS SPECIALIST – German Speaker
Do you have practical knowledge of finance/ customer service/ supply chain, along with familiarity with SAP?
If so, we’d love to receive your CV!
Job Type: Full-time / HPP
Work Environment: Multinational company with a collaborative and friendly culture. Customer satisfaction is our top priority.
In this role, you will:
- Manage customer claims, debit notes, and disputes according to established procedures
- Investigate claims in a timely manner, gathering the necessary information to approve or decline them
- Promote strong communication and collaboration across accounts receivable, customer service, finance, and other teams
- Digitally organize and store completed claims forms, documentation, and proof of deliveries
- Issue credit notes without delay
- Min. 3 years of experience in a similar position
- Theoretical or practical experience in a finance-related field
- Knowledhe of MS Office - Excel, Word, Outloook
- Knowledge of SAP is required
- Proficiency in English and German- verbal and written
Praha
