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Customer Care with English plus other EU language in Prague

Hlavní město Praha Plný úvazek

Náplň práce

Have you just moved to Prague and would you like to find a job in an international company? Or is it a time you to find a new employment so you are looking for new opportunities?

Read more if you are an English speaker who feels comfortable to be a part of the international environment and prefers to work and communicate with people as well as make an impact, and grow at a professional level.

Your responsibilities:
- Ensuring the needs of all customers/clients are met
- Managing and processing orders from customers in a short, timely manner
- Responding to customers´ inquiries (over the phone and email)
- Ensuring technical and other inquiries are appropriately redirected and followed up
- Coordinating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)

Požadavky

- Fluent English
- German/Italian/Polish (or another EU language is an advantage)
- Previous work experience in a multi-national company
- Working experience in a customer service role is a plus
- Communication and organizational skills
- At least an intermediate knowledge of MS Word, Excel
- Proactive attitude and drive for efficiency

This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availability

Místo pracoviště

Praha

Informace o pozici

  • Hlavní město Praha
  • Obor: Personalistika a HR
  • Plat: Od 30000 CZK do 40000 CZK
  • Typ pracovního poměru: Plný úvazek